Topic: Our services
Advice line
Call our free advice line for guardians and speak to someone from our experienced, professional team. They will listen to you, give you practical advice and point you to the information you need.
Contact us
Every Special Guardian can access free support by contacting our dedicated support team by phone or email.
Phone: 01494 586460
Email: sgo@buckinghamshire.gov.uk
Our advice line is open Mondays and Thursdays between 9.30am–1.30pm. You can leave a message outside of these times and a member of our team will contact you back as soon as possible. We try to respond to all voicemail and emails within two working days.
About the advice line
The advice line is available for free to all special guardians living in Buckinghamshire. We provide support directly to parents and children living in special guardianship care.
If you are thinking about becoming a Special Guardian or in the process of applying to become one, you can get advice and support from the Connected Persons Team.
How it works
When you contact the team, you will speak to an experienced member of staff whose role is dedicated to supporting Special Guardians and their families.
They will listen to your situation, explain the options available to you and go through next steps and how long things might take.
If you can’t get through to the advice line or call out of hours, please leave a message and we will contact you back as soon as possible.
Emergencies
If you have an urgent issue or you feel like you or the child you care for is in immediate danger, find services on our emergencies page.
“I was really nervous about calling and put it off several times, but I felt such a sense of relief when I finally spoke to the support team. I only wish I’d done it sooner.”